At Zafra, we specialise in providing comprehensive market research through our exceptional telephone survey services. As a trusted partner to businesses and not-for-profit organisations, we conduct insightful surveys on your behalf.
With call centres strategically located in the UK and South Africa, we can reduce overall market research costs while gaining valuable information.
Actionable InsightsZafra delivers actionable insights from the survey data, empowering you to make data-driven decisions for your business. Whether it's refining marketing strategies, improving products, or enhancing customer experiences, our data enables you to take strategic actions.
Time-Saving Solution
By entrusting your market research to Zafra, you free up your internal resources to focus on core business activities. Let us handle the data collection and analysis, saving you valuable time and effort.
Cost-Efficient Solutions
By outsourcing your market research to Zafra, you can achieve significant cost savings. Our streamlined processes and strategically located call centres in the UK and South Africa enable us to reduce telephone market research costs by up to 60%,
Unbiased and Objective Approach
As an independent research partner, Zafra maintains an unbiased and objective approach to data collection and analysis. Our impartiality ensures the accuracy and reliability of the information gathered.
Efficient Data Collection
Our telephone survey services enable efficient data collection from a diverse and representative sample of respondents. Through thoughtful and engaging conversations, we gather in-depth information that can be challenging to obtain through other means.
Market Research Services
Customer Feedback Surveys
Understand your customers better with our customer feedback surveys. We collect feedback on your products, services, and overall customer experience, helping you identify areas of improvement and enhance customer satisfaction.
Market Analysis Surveys
Stay ahead of the competition with our market analysis surveys. We gather crucial data about market trends, customer preferences, and competitor insights, enabling you to make informed strategic decisions.
Brand Perception Surveys
Gain valuable insights into how your brand is perceived in the market with our brand perception surveys. We gauge customer sentiments, helping you build a strong and positive brand image.
Product Development Surveys
Fine-tune your product offerings with our product development surveys. We gather feedback from potential and existing customers, guiding you in creating products that meet their needs and preferences.
Have A Project in Mind?
We believe that data is the cornerstone of informed decision-making. Let us arm you with actionable insights that drive success and growth.
Schedule A CallManagement
Warren Short
Immigrated from South Africa, Warrens 28 years of data driven direct and telemarketing campaign management has seen him work with some of the biggest charities and blue chips organisations in the UK.
His foresight and investment into a South African office and creating Hybrid products for his UK clients has helped them achieve up to 60% reduction in their marketing and acquisition budget while generating a 40% increase in ROI.
Harry Cawley
A digital and online specialist Harry has driven our digital services from strength to strength. From web design, development and PPC marketing our digital services play an integral part of our clients success.
Harrys call centre experience along with digital knowledge has created our highly responsive online lead generation campaigns which we feed into our call centre for our charity and commercial clients telemarketing campaign.
Find out more
Contact Us
UK Head Office
Meadowview Business Centre,
Norwich,
Norfolk,
NR1 3PP
Email:
hello@zafra.co.uk
Call Us:
Harry: 07808 010326
Warren: 07809 118206