Zafra is a leading provider of telephone fundraising services, dedicated to empowering charities and good causes with the means to make a significant impact.
With our strategic call centre locations in the UK and South Africa coupled with decades of experience working with some of the UK's most well know charities, we are well-equipped to take your telephone campaigns to new heights.
Cost-Efficient SolutionsOutsourcing telephone fundraising to Zafra allows you to benefit from our expertise and resources without the high costs associated with in-house fundraising teams. Our stategic call centre locations ensure maximum results at a fraction of the expense resulting in a faster ROI.
Expertise and Experience:
With a proven track record of working with some of the most well-known charity brands in the UK, Zafra brings a wealth of expertise and experience to your fundraising campaigns. Our passionate telephone fundraisers are adept at crafting compelling stories that resonate with donors and drive engagement.
Campaigns tailored to your requirements.
We understand that each charity is unique, with distinct fundraising goals. Zafra tailors our strategies to align with your specific objectives and target audiences, ensuring effective and personalised campaigns.
Data-Driven Success
Our telephone fundraising services are underpinned by data and analytics. We continuously analyse campaign performance, allowing us to optimise strategies for enhanced fundraising success.
Positive Donor Experience
Zafra's customer-centric approach ensures a positive and rewarding experience for your donors. Our agents build lasting relationships, fostering donor loyalty and long-term support.
Fundraising Services
Value Exchange
We believe in building meaningful connections with potential donors. Our value exchange approach focuses on providing value and relevance to donors, resulting in higher engagement and increased support for your cause.
Cold Acquisition
Drawing from our extensive experience, we excel at cold acquisition campaigns that effectively introduce your cause to new potential donors. Our skilled agents adeptly communicate your mission and inspire action, fostering a strong foundation for lasting donor relationships.
Lottery Calling
Enhance your fundraising efforts with our lottery calling services. We effectively communicate the benefits and excitement of participating in your charity lottery, encouraging more donors to engage and support your cause.
Donor Reactivation
Revitalise past donor relationships with our donor reactivation campaigns. Our agents reconnect with lapsed donors, emphasising the impact of their previous support and rekindling their commitment to your cause.
Gift Aid Calling
Boost your fundraising revenue with our gift aid calling services. We educate donors about the benefits of Gift Aid, enabling them to increase their donations through tax-efficient giving.
Welcome Calls
Make a memorable first impression on new donors with our warm and welcoming approach. Our welcome calls express gratitude and appreciation, fostering a positive relationship right from the start.
Have A Project in Mind?
Contact us today to explore how Zafra can become your trusted partner in telephone fundraising, empowering your cause to make a difference that truly matters.
Schedule A CallManagement
Warren Short
Immigrated from South Africa, Warrens 28 years of data driven direct and telemarketing campaign management has seen him work with some of the biggest charities and blue chips organisations in the UK.
His foresight and investment into a South African office and creating Hybrid products for his UK clients has helped them achieve up to 60% reduction in their marketing and acquisition budget while generating a 40% increase in ROI.
Harry Cawley
A digital and online specialist Harry has driven our digital services from strength to strength. From web design, development and PPC marketing our digital services play an integral part of our clients success.
Harrys call centre experience along with digital knowledge has created our highly responsive online lead generation campaigns which we feed into our call centre for our charity and commercial clients telemarketing campaign.
Find out more
Contact Us
UK Head Office
Meadowview Business Centre,
Norwich,
Norfolk,
NR1 3PP
Email:
hello@zafra.co.uk
Call Us:
Harry: 07808 010326
Warren: 07809 118206