B2C Telemarketing

Drive results while building meaningful connections with your target audience.

B2C Telemarketing staff image

At Zafra we deliver exceptional B2C telemarketing services that drive results and foster meaningful connections with your target audience.


With our strategic call centre locations in the UK and South Africa coupled with expert teams, we are well-equipped to take your brand to new heights, while reducing new customer acquisition costs by up to 60%.

Personalised Customer Engagement

At Zafra, we understand the importance of personalised communication in B2C telemarketing. Our skilled agents are trained to engage with your potential customers in a friendly, professional manner, making them feel valued and understood.

Productive Lead Generation

Unlock a wealth of new opportunities with our lead generation expertise. We identify and qualify potential customers who are genuinely interested in your products or services, ensuring you reach the right audience at the right time.

Cost-Effective Solutions – UK & South Africa Call Centres


By outsourcing your B2C telemarketing to Zafra, you can achieve substantial cost savings of up to 60% on new customer acquisition. Our streamlined processes and strategically located call centres allow us to deliver exceptional results at a fraction of the cost of in-house solutions.

Effective Cross-Selling and Upselling


Maximise your revenue potential by capitalising on our cross-selling and upselling strategies. We leverage customer insights to offer additional products or upgrades that align with their preferences, enhancing customer satisfaction and loyalty.

Efficient Sales Campaigns


Our telemarketing campaigns are driven by data and analytics, ensuring every call is purposeful and productive. We focus on nurturing leads and guiding them through the sales funnel, resulting in higher conversion rates and increased sales revenue.

Why Zafra

Time Saving

Outsourcing your B2C telemarketing to Zafra allows your internal teams to focus on core business functions, such as product development, customer service, and strategic planning. Let us handle the telemarketing efforts while you concentrate on growing your business.

Scalability and Flexibility

As your business evolves, our telemarketing services adapt to meet your changing needs. Whether you require additional resources during peak seasons or tailored campaigns, Zafra provides the flexibility to match your requirements.

Experienced Team

At Zafra, we pride ourselves on employing a team of telemarketing professionals with a wealth of experience in B2C marketing. Tap into their expertise to enhance your campaigns and drive stronger performance.

Have A Project in Mind?

Contact us today to explore how Zafra can become your strategic partner in B2C telemarketing, generating tangible results and propelling your business to new heights.

Schedule A Call

Management

Warren Short

Immigrated from South Africa, Warrens 28 years of data driven direct and telemarketing campaign management has seen him work with some of the biggest charities and blue chips organisations in the UK.

His foresight and investment into a South African office and creating Hybrid products for his UK clients has helped them achieve up to 60% reduction in their marketing and acquisition budget while generating a 40% increase in ROI.

Harry Cawley

A digital and online specialist Harry has driven our digital services from strength to strength. From web design, development and PPC marketing our digital services play an integral part of our clients success.

Harrys call centre experience along with digital knowledge has created our highly responsive online lead generation campaigns which we feed into our call centre for our charity and commercial clients telemarketing campaign.

TC-J

Sales Director

I am extremely pleased with how much Zafra saved us by keeping our business database updated and appending valuable information to our prospects for our sales team who were finally able to talk to more prospects and closed more deals ultimately. We saw a 12% increase in sales in the first 6 months.

MJ

Customer Experience Co-Ordinator

... the impact saw an 18% reduction in our attrition from the welcome calling, and gained valuable insight gathering customer experience through conversation... so many ideas to improve our customer journey.

Find out more

Contact Us

UK Head Office

Meadowview Business Centre,
Norwich,
Norfolk,
NR1 3PP

Call Us:

Harry: 07808 010326
Warren: 07809 118206